With dramatic increases in the demand for quality senior living communities comes the responsibility for seasoned assisted living and memory care operators to partner with stakeholders to meet this demand. The principals at Market Street are proven industry leaders and nationally recognized for their achievements in the development and operations of assisted living, memory care, independent living and skilled nursing. Prior to launching Market Street, their success in growing SERVANT Leaders sparked a culture change that resulted in the turnaround of several under-performing communities, an entire REIT portfolio, and a regional operating company.
The team’s focus on celebrating associates and their passions has transformed ideas into action improving the quality of senior living today. Realizing that expertise is only limited by the potential of people, Market Street attracts the industry’s top talent leading to exceptional results through expertise and training in:
Our caring associates and key vendor partners are passionate about serving seniors and their families. Each bring to Market Street their unique abilities and act as trusted advisors as we continue to shape the future of the senior living industry. Working together we live our mission to welcome, to care, to serve each resident as if they were the only resident.
Market Street’s personalized customer service program, namely “With Pleasure”, digs deep into the importance of understanding the difference between choosing to serve and choosing to be a servant. Servanthood requires the humility to put all others first. It is not selective, rather the servant heart is vulnerable and available. At Market Street we look for those qualities and celebrate “why” we do what we do. Our associates embrace the significant role they play in the lives of our residents and their families and are empowered to make a difference. In short, the difference is our people.